Better Energy Warmer Homes - Frequently Asked Questions

 
 
 

What is the Better Energy Warmer Homes scheme?

The Better Energy Warmer Homes scheme (BEWH), administered by the Sustainable Energy Authority of Ireland (SEAI), funds energy efficiency improvements in the homes of the elderly and vulnerable, making the homes more comfortable, healthier and more cost effective to run.

 
 

Who is eligible?

This scheme is available to homes which meet the following criteria:

  • Owner occupied non-Local Authority homes
  • Constructed before 2006
  • The owner is in receipt of one of the following:
  • Fuel Allowance as part of the National Fuel Scheme
  • Job Seekers Allowance for over six months and with children under 7 years of age
  • Family Income Supplement
  • In receipt of the “One Parent Family Payment”

Landlords can avail of grants from the Better Energy Homes scheme if they have tenants in, or at risk of, energy poverty. See www.seai.ie/betterenergyhomes for more information.

 
 

What services are available?

The service will be provided by way of installing standard energy efficiency measures appropriate to the eligible household subject to SEAI survey, budget allocation and available capacity. The service is provided at no cost to the household and the measures currently available under this scheme are:

  • Attic insulation
  • Draught proofing
  • Lagging jackets
  • Low energy light bulbs
  • Cavity wall insulation
  • Energy advice
 
 

Are internal drylining, external wall insulation, central heating, windows, doors and renewable technologies available?

No. On the basis of current budget allocation and unprecedented demand for the scheme SEAI are not in a position to fund extended measures. SEAI’s objective must be to assist the maximum number of vulnerable homes possible, within the scope of the financial allocations made in the budget in December 2014. 

 
 

How do I apply?

Contact the Better Energy Warmer Homes helpdesk on 1800 250 204 or email warmerhomes@seai.ie

 
 

What areas of Ireland are covered?

The Better Energy Warmer Homes scheme is now available nationwide.

 

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Do I have to pay to get the work done under this scheme?

No, Better Energy Warmer Homes measures are installed at no cost to the recipient household.

 

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What are the next steps after I apply?

Subject to your eligibility for the scheme the next steps are:

  • You will be contacted by a surveyor acting on behalf of the Sustainable Energy Authority of Ireland (SEAI) who will arrange a time to visit your home.
  • During the visit the surveyor will confirm your eligibility for Better Energy Warmer Homes and ascertain the level of works which may be required for your home.
  • If eligible works are identified, and if sufficient budget is available, then an SEAI appointed installer will be assigned to your home.
  • You will then be contacted by this installer who will arrange a date and time to install the Better Energy Warmer Homes scheme measures in your home.
  • A sample of recipient homes will be inspected by agents acting on behalf of SEAI to ensure that the completed works meet the required specification and standards.
 

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Is there a waiting time?

Waiting times vary due to significant seasonal demand and in certain areas.

At present waiting times are in the region of nine months. We continue to experience unprecedented demand for the scheme from within a limited budget allocation.  So while we will be adding new applicants to our waiting lists, our current service delivery is focussed on those homes that applied before 2015.

 

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How long will it take for the work to be completed?

Once your home has been surveyed, the appropriate works identified and the installation of measures scheduled, the installation of individual measures typically takes one day. Thereafter the duration of works is a matter of scheduling. It should be noted that there may be delays due to demand and budget availability for the scheme.

 
 

I am a landlord. Can I apply for one or more of my tenants?

No. Better Energy Warmer Homes is for private owner occupiers that meet the eligibility criteria for the scheme. Please see www.seai.ie/betterenergyhomes for details of the Better Energy Homes scheme for which you may be eligible.

 

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I had work done to my home under Better Energy Warmer Homes, can I now apply for a Better Energy homes scheme grant, or vice versa?

To qualify for either scheme you must meet the qualifying criteria and satisfy all terms and conditions.

 
 

I received a grant under Better Energy Homes, but now realise I could have had the work completed on Better Energy Warmer Homes at no cost. Can I get a refund?

Unfortunately no.

 

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