Cookie Management
What is a cookie?
A cookie is a small piece of data sent from a website and stored in your web browser. We use cookies to personalise content, ads and to analyse our traffic. We also share information about your use of our site with our advertising and analytics partners. These partners may combine it with other information that you’ve provided to them or that they’ve collected from your use of their service.
Choose which cookies we use
Let us know which cookies we can use when you visit our website. We’ll use a cookie to save your settings. The more information we have about the content you view on our website, and how you interact with it, the better service we can provide when you visit us online.
If you don’t want to receive cookies, you have the choice to disable them. You can manage which cookies you allow by selecting or deselecting the boxes below.
Strictly Necessary
Strictly necessary cookies make our website work. These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
| Name | Expires | Purpose |
|---|---|---|
| __cfduid | 3 months | From CloudFlare, used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. |
| __hssrc | Session | Whenever HubSpot changes the session cookie, this cookie is also set. They use it to determine if the visitor has restarted their browser. |
| __Secure-HSID | 1 month | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes |
| __Secure-SSID | 1 month | These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier for tracking purposes |
| ai_user | Session | Used by Microsoft Application Insights software (PowerBI) to collect statistical usage and telemetry information. |
| ARRAffinity | Session | Used by PowerBI to distribute traffic to the website on several servers in order to optimise response times. |
| AWSELB | Session | Load Balancing Cookie: Used to map the session to the instance. |
| cookieconsent_status | 2 months | Used to remember if you have consented to the use of cookies on this website. |
| SSESS* | 2000000 seconds (approximately 23 days) | Cookie set by Drupal CMS for logged in users. |
| cookieconsent_status_version | 2 months | Used to remember the version you have consented to the use of cookies on this website. |
| WFESessionId | Session | Power BI cookie which stores data on the time spent on the website and its sub-pages, during the current session. |
Functional
Functional cookies remember the choices you’ve made. An example would be what language setting you prefer on our website. Our online chat function falls into this category.
| Name | Expires | Purpose |
|---|---|---|
| ajs_anonymous_id | 1 year | Help count how many people visit a certain site by tracking if you have visited before. |
| DSID | 1 week | Used by Google to store user preferences and information of Google maps. |
| intercom-id-c5ke8zbr | 3 months | Anonymous visitor identification cookie. |
| OGP | 2 months | This cookie enables the functionality of Google Maps. |
| OGPC | 2 months | This cookie enables the functionality of Google Maps. |
| S | Session | We use Google Maps to provide the embedded mapping page on this site. These cookies are generated by Google to provide this map. |
| SEARCH_SAMESITE | 3 months | Prevents the browser from sending this cookie along with cross-site requests. |
| SIDCC | 1 year | Used as a security measure to protect users data from unauthorised access. |
Performance
Performance cookies collect information about how you use our website. This includes which pages you visited and which links you clicked on. None of this information can be used to identify you; it is all aggregated and, therefore, completely anonymised.
| Name | Expires | Purpose |
|---|---|---|
| __hstc | 9 months | Associated with websites built on the HubSpot platform. It is used for website analytics. |
| _BEAMER_FIRST_VISIT_zeKLgqli17986 | 18 years | Hotjar cookie used to identify the point at which the user first visits the site. |
| _BEAMER_LAST_UPDATE_zeKLgqli17986 | 9 months | Hotjar cookie used together with the date to identify the time elapsed between the current and previous actions. |
| _BEAMER_USER_ID_zeKLgqli17986 | 9 months | Hotjar cookie used to distinguish unique users by assigning a randomly generated number as a client identifier. |
| _hjid | 1 month | Set when the customer first lands on a page with the Hotjar script. |
| _hjIncludedInSample | Session | Hotjar cookies which uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample. |
| _hjptid | Session | This cookie is set for logged in users of Hotjar, who have Admin Team Member permissions. |
| hubspotutk | 9 months | Hubspot cookie relating to user authentication. |
Advertising
Advertising cookies help show you relevant energy campaigns on social media and other online advertising channels. These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad.
| Name | Expires | Purpose |
|---|---|---|
| __gads | 2 years | Associated with the DoubleClick for Publishers service from Google. Used to measuring interactions with the ads on the domain and preventing ads from being shown to the user that they have already seen. |
| __Secure-3PAPISID | 2 years | Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising. |
| __Secure-3PSID | 2 years | Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising. |
| __Secure-3PSIDCC | 2 years | Used for targeting purposes to build a profile of the website visitor's interests in order to show relevant and personalised Google advertising. |
| __Secure-APISID | 1 month | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. |
| _fbp | 3 months | Used by Facebook to deliver a series of advertisement products. |
| _gcl_au | 1 month | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _gcl_aw | 1 week | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _gcl_dc | 1 week | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
| _uetvid | 2 weeks | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| 1P_JAR | 30 days | Carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. |
| act | Session | This is a Facebook cookie used for their analytics and research. |
| ajs_user_id | 1 year | Helps track visitor usage, events, target marketing, and can also measure application performance and stability. |
| ANID | 2 years | Used for advertising served across the web and stored in google.com. |
| c_user | 1 year | Used in conjunction with the xs cookie to authenticate your identity to Facebook. |
| CONSENT | 18 years | Carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. |
| datr | 2 years | Facebook cookie. Identifies browsers for purposes of security and site integrity, including for account recovery, and identification of potentially compromised accounts. |
| dpr | 7 days | Facebook cookie. Allows delivery of optimal experience for the user's screen. |
| fr | 90 days | Facebook's primary advertising cookie, used to deliver, measure and improve the relevancy of ads. |
| HSID | 1 year | Set by DoubleClick to build a profile of the website visitor's interests and show relevant ads on other sites. |
| IDE | 6 weeks | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. |
| m_pixel_ratio | Session | Facebook cookie. Used to optimize site performance for advertisers. |
| NID | 6 months | When creating a Google account or logging in, NID cookie is stored on the computer in order to remain connected to your Google account when you visit its service again. |
| permutive-id | 2 years | Used by DoubleClick to measure the effectiveness of adverts and to provide targeted advertising. |
| permutive-session | 2 years | Used by DoubleClick to measure the effectiveness of adverts and to provide targeted advertising. |
| PREF | 9 months | Cookie set by Google or DoubleClick, used by advertising partners to build a profile of interests to show relevant ads on other sites. |
| presence | Session | A Facebook cookie containing a logged in user’s "chat" status. |
| sb | 2 years | Facebook cookie. Identifies browser for login authentication purposes. |
| VISITOR_INFO1_LIVE | 180 days | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. |
| wd | 7 days | Facebook cookie. Allows delivery of optimal experience for the user's screen. |
| xs | 1 year | Used in conjunction with the c_user cookie to authenticate your identity to Facebook. |
| spin | 1 day | Facebook advertising cookie. |
Analytical
Analytical cookies are used to track visitor behaviour on our website. They are essential in measuring the performance of the site and to make sure that the website works as it should for users. None of this information can be used to identify you; it is all aggregated and, therefore, completely anonymised.
| Name | Expires | Purpose |
|---|---|---|
| _ga | 2 years | Google Analytics. Tells us how you use our websites. Used to ensure the website operates sufficiently for users. |
| _gac_UA-28403453-1 | 1 minute | Google Analytics. Helps stop Google Analytics web servers crashing when collecting information on how you use our websites. Used to ensure the website operates sufficiently for users. |
| _gat_UA-103599685-1 | 1 minute | Google Analytics. Helps stop Google Analytics web servers crashing when collecting information on how you use our websites. Used to ensure the website operates sufficiently for users. |
| _gid | 24 hours | Google Analytics. Sets a unique (anonymous) ID for your session to help tell us how you use our websites. Used to ensure the website operates sufficiently for users. |
| gtm_auth | Session | These cookies collect analytical data about site usage. |
| gtm_debug | Session | These cookies collect analytical data about site usage. |
| gtm_preview | Session | These cookies collect analytical data about site usage. |
| nmstat | 2 years | Siteimprove cookie used to collect anonymous statistics about site usage such as when you last visited the site. |
| siteimproveses | Session | Registers statistical data on visitors' behaviour on the website. |
Miscellaneous
Miscellaneous cookies are set during your visit to the website by third-party services. This can be triggered when you play a video or a sound clip to ensure these services are working as intended, such as tracking outages or troubleshooting issues. If you don’t accept, we are not allowed to display such content. None of this information can be used to identify you.
| Name | Expires | Purpose |
|---|---|---|
| __cfduid | 1 month | Used by Audioboom in order to play the podcasts and to support management of the site. They do not share the information with any third parties. |
| _audioboo_session2 | Session | Used by Audioboom in order to play the podcasts and to support management of the site. They do not share the information with any third parties. |
| APISID | 1 year | Used to play YouTube videos embedded on the website. |
| endscreen-metadata-editor-gh | 1 week | YouTube sets anonymous cookies on the user's computer once the visitor clicks on the YouTube video player embed. |
| LOGIN_INFO | Session | Used to play YouTube videos embedded on the website. |
| original_referrer | 1 day | Used by Audioboom in order to play the podcasts and to support management of the site. They do not share the information with any third parties. |
| SAPISID | 2 years | Used to play YouTube videos embedded on the website. |
| SID | 1 year | Used to play YouTube videos embedded on the website. |
| SSID | 1 year | Used to play YouTube videos embedded on the website. |
| tb-search-term-analysis-action | 1 year | YouTube cookies provided by Google. |
| test_cookie | 20 years | Used by Audioboom in order to play the podcasts and to support management of the site. They do not share the information with any third parties. |
| wide | Session | YouTube session cookie |
| YSC | Session | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. |
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